ORGANISING BUSINESS PROCESS OUTSOURCING (BPO) EMPLOYEES IN INDIA

India has become the major outsourcing destination for the developed world, which needs a wide range of back-office and support services for its industries. In India, this new sector provides support services like customer care, data entry, medical transcription, marketing, and sales to developed countries like the USA, the UK and Australia. This sector has been projected as the provider of ‘next-generation jobs’ at international standards to India’s educated, English-speaking youth. The story was published in Finnish magazine in ‘Tyomaana Maailma'  

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